The plumber's name was Derrick. He was very professional. He called ahead to let me know what time he would be here and he was on time. He was able to figure out immediately what the problem was once I informed him of what was happening (and what wasn't happening) in my kitchen. He explained to me thoroughly what was needed and how long it would take and how much it would cost. He fixed the problem very thoroughly and cleaned up the mess immediately thereafter. I'm glad I called Roto-Rooter Plumbers.
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