My wife and I ordered a cake for our son about a week ago and first of all, it was NOT what we had asked for! Plus, they overcharged us. The cake was horrible and no one wanted to eat it at our party. My wife called to complain the following day and we had to speak to the owner's wife or someone named Emma who was the rudest person we have ever encountered! You could hear her shouting in the background to her employees and didn't care about the customers one bit! Before you go to Jean-Jacques, take a look at other Richmond bakeries because this one has turned into the dumps!!!
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