""The customer is always dumb"" seems to be the mission statement of this business. Without listening to customer input, this shop takes a one-size-fits-all approach to repairs (perhaps to churn out low-level work as quickly as possible). Condescending and unprofessional, the service I received was inattentive and of shoddy quality, ignoring concerns I had about specific issues. When asked to do something remotely creative the answer has consistently been ""It's impossible."" or ""It can't be done."" for repairs that other shops routinely handle.
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