Giving One start because system will not accept Zero stars.
They received my camera on Oct 11 to repair a broken battery door. By Oct 12 their website showed the status as ""Parts Ordered"". I contacted them 4 times by email and twice by phone to get an ETA on the parts. I received NO response. I then threaten to take action and I receive an email stating part will arrive on Nov 18. On Nov 18 the status changes to ""In Repair"". After an additional 3 emails and one phone call, on Dec 5 I receive a response that ""Parts need to be ordered"" and a 7-10 day delay. Mind you, that Panasonic has the part in stock and can deliver it to me in two days. I am reporting them to the BBB, NJ, CT, and TX State Attorney Generals, plus filing small claims suit in NJ. What a low-life, sleezeball outfit.
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