So my wife and I came in from Phx to get an SUV as the selection in LA is much better. We found Major Motor on autotrader as we were looking for an ML350. We met Neil at the entrance and he willingly showed us the vehicle, inside and out. He gave us the complete history as far as he knew and allowed us to take the vehicle for a test drive. There was absolutely no pressure at all. He didn't ask us for our cell phone numbers and call non-stop like the other dealers we encountered. He could not have been nicer and easier to work with. We looked at several other vehicles and came back to Major the next day. Neil was off but the other guys gave us a ton of help in deciding and at no point did we feel any pressure. They were all smiles, casual and laid back about the process. No issues at all. Neil offered to come in later to sort out the paperwork as the ML there was the best deal/condition we found after looking at a couple of others. We easily finalized the paperwork with minimal haggling. I have purchased a dozen cars in my lifetime and this was the easiest and most pleasant. Thanks guys!
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