Dropped dog off at 0830, at 4pm they called and asked what a ""puppy cut"" was and told me she would be ready in 30 minutes. I picked her up being in a hurry.... when I got home I noticed they attempted to paint her nails, some of them had been trimmed, but were splintered, the others were not trimmed at all. It was so bad it ruined my shirt. Her hair was cut uneven and different lengths, and it did not look like she had been bathed at all. When I called back and questioned the owner she stated that she had trimmed the dog herself and she had been bathed. When I asked her if she was happy with the job she had done she stated YES and hung up the phone. The previous visit there should have thrown up a red flag when I was called 2 hours before there closing to pick up my dog, because she was the only dog left and they wished to close. I told them I would try my best and would attempt to cancel my meeting for work, all they said was ""OK see you soon"". HOW RUDE!
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