back ground....i have never been late for any payment EVER....\r
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i recieved a collections bill 6 weeks ago...my wife called and dealt with nick at m leonard..it turned out to be a mix up with our insurance company. she contacted the insurance company , re contacted nick and settled everything in writing through faxes.\r
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a few days ago nick (who i had never talked to) called me and said, ""you owe $$$, would you like to pay by debit or credit card.""\r
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i told him there was a mix up and this was already taken care of. he told me nothing was taken care of and i needed to pay. i hung up the phone with no further conversation.\r
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nick called my wife and told her to pay a much smaller dollar amount. he told her the insurance payed a large portion of the bill but the copay and interest was still outstanding.\r
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In a matter of seconds from the time i hung up on him until the time he talked to my wife the dollar amount changed considerably.\r
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hmmmmmm......fishy.....i think it stinks on ice.....\r
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i called and spoke to a supervisor by the name of christina. i told her i thought it was fishy that he never told me there was something wrong with the faxes/paperwork/insurance that my wife had sent 4 weeks ago. seconds later when he spoke to my wife he said the insurance carrier covered their end and we need to pay the interest and copay.\r
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she explained the paperwork takes time to update and the paper work dated almost a month ago was updated as he was talking to my wife (uhhhhhhh yea right). she also rudely explained to me if i would have payed my bills on time this wouldn't have happened. she asked if i thought i was being scammed by nick. i told her absolutely.\r
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i called the doctor's office who is trying to collect... the representative said they recieved payment from the insurance months ago and cancelled m leonard from collecting anything from us including the copay. WOW VERY INTERSTING\r
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my 1st question to nick is. why did you try to collect the full amount from me? 2nd question after your computers were updated why did you still try to collect the copay and interest from my wife?\r
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