I came to this salon after a disastrous experience at another salon which ended turning my naturally straight hair into a super tight perm. (I had requested loose beach curls). I called the salon and spoke with a young woman at the desk who immediately had the owner of the salon, Angela, call me back. Angela was very professional, concerned, and asked me many questions to really understand my situation. I made an appointment and came in to the salon where the hairdresser Didi and Angela consulted with me, evaluated the condition of my hair, treated it for damage, and allowed it to dry naturally under a lamp so they could further understand the state of my hair. All of this took a considerable amount of time and patience on their part, but they were more than happy to make me feel that they genuinely cared about my delimma. They clearly wanted to make the right decision, and did not rush to fix the problem immediately. Instead, they booked me for another appointment after making sure they understood what i was looking for and what was possible.
Next appointment, I came in, and Didi relaxed my hair. She is the best. Sweet, and nice. She purposely wore her naturally straight hair down and wavy, to show me how I could achieve the look I was going for. She took extra care to be sure I was comfortable with the procedure at all times. She had even called the company of the product she would be using to see what they recommended for my situation!
I could go on and on, but, to put it concisely, this salon is run in an incredibly professional, caring, attentive. The entire experience is very personal, from the name cards to the chocolate and cucumber water. I highly recommend this salon.
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