When I took my car in a few months ago to have the radiator fixed I got ""Bobby"" who gave me so much attitude I thought I was talking to my teenage daughter! He had an excuse for everything! And then in the end after my car was finished he ""did me a favor"" by not charging me $20 for the computerized test that turns off the check engine light! Wow, what service.
THEN, 3 months later I again began having problems because the radiator obviously wasn't fixed, (although with his prices you'd hope they have a lifetime guarantee!) so I took it to my usual mechanic--the reason I didn't just go here the first time was because he's in Provo and with an overheating car that's not an option. When I took it to my regular guy he replaced the whole radiator- why Bobby didn't do that before is beyond me. And he said that the radiator fluid container was cracked in three places. How could that have happened when it was supposedly brand new from 3rd Ave. 3 months before?!? My guy said to call them because their parts should be under warranty for a whole year. Apparently that's what you should expect from any mechanic. When I called Bobby I got a load of sass that was unbelievable. He actually told me that he can't guarantee anything through the phone. He can't ""look through the phone to see what problem is"". ARE YOU SERIOUS??! DID I ASK YOU TO LOOK THROUGH MY PHONE?! I think he thinks everyone else must have an IQ of 5. I couldn't believe it. He was no help at all, just a bunch of excuses and rip offs. Find some one else.
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