A letter i'm sharing to all that I wrote to Sambuca regarding my experience at Sambuca. Needless to say Brian is still employed there!!!!
Good afternoon to whom it may concern, I just wanted to bring something to your attention while I visited Sambuca over the weekend of December 2nd. Seeing how i'm from Boston and not familiar with Nashville, I inquired about nice places to dine in Downtown Nashville. Your restaurant was highly recommended by an associate of mine. My first visit to Sambuca was on December 2nd. As soon as I checked in that Friday afternoon I immediately made it down to Sambuca that evening. I must admit I had a splendid time. The cuisine and drinks were great. The live music and atmosphere was also wonderful. That evening at your establishment was nice and ended without any issues whatsoever. I had such a nice time I decided to come back on that Monday December 5th, seeing I was flying out that next day. Sorry to say that as wonderful as my prior experience was at your restaurant, my second experience was shockingly horrible! I arrived for your happy hour around 4:45pm and the bartender that was helping me name is Brian(tatoo covering right forearm). In the beginning he seemed like a rather charming gentleman. Then over time I realized that wasn't the case. We chatted about several things that were entertaining, especially sports. There were two incidents though that were troubling, one in particular. At one point a few African Americans came in to your establishment who it appeared that Brian knew. They went upstairs and Brian had made a comment that went something like this ""uh oh the gang is all here, we may need to break out the bullet proof vest."" My reply was ""see how you are what do you say about me?"". Brian's response was ""no you're not like them"". I didn't think too much about that conversation until later on when he made some unacceptable comments. Brian and I had got into a conversation about college football. We were talking about the SEC conference and football in the south in general. Brian calls himself explaining why the SEC conference and southern colleges in general are the best. His exact words were "" because that's where all the n#@@#!s are!"". The gentleman sitting beside grabbed my wrist for fear that I was going to do something because he heard what transpired. Brian preceded that comment with...""don't be offended and I don't mean to be disrespectful"". With him stating that makes me feel as though he thought about and knew exactly what he was saying. These comments are disrespectful, demeaning and derogatory in nature. This person is one of the many faces of Sambuca. Is this a person you want representing your establishment? I'm a fire fighter from Boston and was visiting Nashville for the first time. You all do have a beautiful city. But I must be honest after dealing with Brian i'm not sure if i'd come back to Sambuca, let alone Nashville for that matter. Those type of comments you just don't forget! Trust me when I say i'm not looking for anything. Shoot I still even gave him an adequate tip because that's the kind of person I am. But this should be addressed. Whether or not it will be is up to you. Needless to say that I won't be giving Sambuca glowing reviews online or in person. Sorry for having to send this but I couldn't overlook this and shouldn't have too.
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