This is an update for a review I wrote on google on 9/4/10. We were very happy with the service then - and are still *very* happy with the car we bought.
One of the reasons we came to this place were positive reviews - that's why I feel obliged to share our own experience. We bought our car from this place about a month ago - a 2005 Corolla. This was not the first place we looked at - we tried about 10 other cars in the two weeks before buying this one. The car was in great condition: exterior, interior (maybe just a couple tiny scratches on the back), the engine sounded normal; overall it almost felt like a new car. Certainly, it was much better than the cars we had looked at (all of them had good history reports). 1,500 miles later we are still happy with the car - it performs the same, it sounds the same, it looks the same, etc. - i.e., there are no surprises. Our overall experience was very good - we liked the place. There was no pressure, no ""special discounts just for you"" (which was so different from most of the other places we visited). The price was not mentioned until the moment we were ready to discuss it; we agreed on the price in a couple minutes - a fair price, I suppose, which left both us and David (the owner) happy. There were also the little things. We took the car to a mechanic who found that the serpentine belt was worn out - David replaced it. The floor mats were supposed to be new, but turned out to be slightly used - David replaced those; in fact, he himself noticed this - we would've never paid attention to such a minor detail. He also apologized about a thousand times for those mats! There were a couple other very minor cosmetic issues which he took care of (again, we would've bought the car regardless..) Oh, and the tank was full of course. Here's a short message to David: Thank you! We are very happy with the car, with the deal, and with the overall experience with your shop. If you ever need an endorsement, we'll be happy to give it; and we would certainly recommend Pleasant Ridge Auto to a friend. Someday, we'll be coming back for our next car.
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