Very poor customer service!
Beautiful shop. But ... my friend asked about getting the sale coupon I had been given a week ago,and was denied. The owners son said to us 'The greed is getting out of hand. This is just greedy. Would you do this to my mom if she was here?' We were shocked! Another customer offered her coupon to my friend and he told her 'No, you can't do that!' I have been in here a few times, and each time have encountered arrogance, especially with the cashier, to the point of being uncomfortable. Today was the last time. Beautiful shop, beautiful merchandise. I will find what I need anywhere else but here.
December 03, 2011 by Lori in Portland, OR
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