Every time somethings goes wrong and is not fixed Horizon Properties blames the owners for not doing some process. I don't care whos fault it is, when some thing is broken it needs to be fixed. Months go by and nothing gets resolved. Only after calling several times did I get a call back just to say someone else will call you back and then again nothing happened. When I moved in the property was not freshly painted and the carpet had not been steam cleaned and the shelves in the cabinets were not wiped. If it wasn't for the location I would not of moved in. The maintenance department of this company is lazy and does the least possible they can to help the tenants and that includes following up on maintenance issues to see if they have been resoved. How disappointing. Weeks go by without a call back. If it's not laziness it must be that they are understaffed and are just overwhelmed and need to scale back. How unfortunate.
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