Good but not great. Bought a Christmas tree from them this year. Really beautiful and really affordable but it died quickly. They allowed us to return the tree but only for a store credit. After a good amount of arguing and frustration (talk about killing the Christmas spirit), I was able to get my money back and purchase a tree from another lot.
I also had a similar encounter with them on a product they highly recommended and stood behind. However, when I asked them to stand behind the product after it didn't work, they turned and walked away.
Bottom line is that their return policy leaves much to be desired and they don't stand behind their recommendations and/or guidance.
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