When I wrecked my very rare 2008 Jeep Grand Cherokee SRT8 I was devastated because based on prior experiences with Austin body shops, I knew I was in for headache after headache. Well, Berli's Body & Fine Auto is the exception to the rule, they are incredible. Allow me to describe my experience.
My experience was simply incredible from start to finish, Johnny Perez put forth an exceptional effort of professional polish and execution on my entire repair experience using Berlis.
Taking delivery of the car, Johnny took note of every single function of the vehicle, every flaw in the paint and reviewed with great detail the adjusters initial quote.
Johnny made everything extremely easy to understand and clearly defined what my expectations should be during the repair process. As a professional should, building a timeline that recognized the holiday (Christmas) and other potential issues such as hard to find body parts, because my Jeep SRT8 is rather rare.
What Johnny did not know was that I have owned roughly 20 unique, hard to find, and near perfect cars including a show car quality 95 Supra Turbo, 05 Audi S4, 09 Corvette Z06, 06 Subaru STi and a 95 Corvette ZR1. My expectations on paint work are astronomical to say the least.
Although I had heard nothing but good things about Berli's from other car guys, I really didn't know if I expected what I received.
Picking up my SRT8 Jeep today I was absolutely BLOWN away by the execution of the finished product. The Jeep looks BETTER than it did when I purchased it and I've never been more satisfied with the final product from any body shop before this AND THIS WAS ON THEIR VERY FIRST TRY!!!!!
If you own a car you care about in the least that you've wrecked, you would be a FOOL not to give Johnny a call to have Berli's make it BETTER than it was before the wreck.
Once again, Berli's breaks all the norms when dealing with Autobody service. They are truly FANATICAL about the customer service and take SERIOUS pride in their work. In closing I must say their ability to execute is nothing short of WORLD CLASS!
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