Thanks again for your repeated assistance answering all my questions regarding the application of WOCA Oil to our new hickory floor!!! I bought the oil from the company who sold me the hickory, but they knew nothing about how to apply the oil. I found you guys on the web and called your toll-free number. I ended up being on the phone with Michel Pelton for about 30 minutes, who helped me through the process step by step. He knew the product and the application process in detail, and his first-hand understanding of the process was tremendously helpful. Even though I didnt purchase the oil from you guys, Michel was incredibly pleasant, patient and knowledgeable. Moreover, he emailed me a set of step-by-step instructions on how to prepare and apply the oil. It turned out that the original supplier didnt provide me with enough WOCA to cover the floor, so I called Michel in a panic, and he made sure more WOCA was on the next FedEx flight to Alaska.
What a pleasure dealing with you guys!!!! Thanks again!!! We love the WOCA on our floor!!!
more