As a man, I have used the customer service with this company many times. I purchase my wife items for birthday, anniversary and Christmas gifts. Sometimes my taste is not what would be an idea choice. The staff at factory direct purseshave never let me down. They help me with the popular items and match things perfect. My wife has never been disappointed! They treat me with respect and are always friendly and ready to help. I have the site bookmarked and it is my salvation for that last minute gift. They always ship quickly and understand my needs. I wish to recommend this company to the gentlemen out there who need help in those special purchases!
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