Do not use this company. They are not customer service oriented and unprofessional. If these are the types of businesses that Bill Gephardt endorses, then I would not put much clout in his opinion.
From my PERSONAL experience, they do not care about their customers. Their in-office representative is rude and unprofessional, as was their service technician. You have to do a lot of follow up with this company. The service technician never returned my phone calls. The parts ordered for my machine took 10 days to get in. I was told initially they would have them after a ""couple days"". That is a lot of days to go without an appliance (and that was only the first time). I have had to have them out 3 times and they have NEVER fixed the problem. Needless to say, I am moving on to another company because I am so frustrated. Save yourself the headache and use another company.
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