For both appointments I was seem over an hour later when there were only two other patients in the waiting room. The surprising part of this was seeing Dr. Gardner walking up to staff making small talk even right in front of the glass window that separates the waiting room and staff office when patients were waiting to see him. It would have been more professional if the staff had requested my lab results after a week had passed when the lab itself mentioned the results were ready. I was concerned amount the timing of learning the results and never received a call back from any member of the staff. Dr.Gardner refused to explain the results over the phone- instead I was told I could only review my results if I came in and made a second appointment ($). HIPPA allows doctors to give results over the phone. My results were negative - no causes of concern-no perscription needed and I and my health insurance office were billed a second time.?
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