The following is a not that I sent to Dr. Greg Castle in regards to his clinic. I have been a client for several years.
Both Dr. Nelson and Dr. Williams have spent ample time working with me to figure out/solve health issues that have come up with my dogs and cats (and there have been some real head scratchers).
There are a lot of great clinics/hospitals in Portland. I have been to several, as I take my client's dogs and
cats to their veterinarians from time to time (I do dog walking and pet sitting). I have been impressed by
the level of care some vets and clinic staff offer people and their pets. Some of the facilities are outfitted
with cutting edge technology, which is great. But, I will continue to bring my menagerie to your clinic. I
stumbled onto Hayden Meadows, quite by accident, six years ago. I stopped for a woman who was flagging
down traffic on Marine Drive. Her dog had been hit by a semi. I wrapped her dog in a shock blanket and
drove them to you hoping all the way that I would not be sent to Dove Lewis (it would have been a hellishly
long drive given the circumstances). I walked through the door covered in blood with the dog in my arms.
Brenda did not miss a beat, she and (if I remember correctly) Dr. Williams, dropped everything to help. The
staff at the time was sensitive, together and beyond helpful. That was the first time your staff came to the
rescue, but not the last. After that episode, I knew that I had found my veterinary clinic. Above all, I must
say that Dr. Nelson and Dr. Williams are two of the most intuitive and down-to-earth problem solvers. Neither
one has ever been condescending. In fact, I often leave your clinic having learned something.
With kindness and gratitude,
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