First off I should say I didn?t even get any farther than the tap water on the table and here?s why. The manager of the Houston St. Bistro is overtly rude and a liar.
My father set up a reservation for a dinner for four of us prior to a show at the Majestic Theater. He made the reservation nearly a month in advance and asked for a specific table by the window. He spoke to Razmik, the manager and verified the table reservation.
Unfortunately, when we arrived at the restaurant, we saw immediately that the manager had given our reserved table to another party. To add insult to injury, Razmik refused to admit his error or even apologize to us for the mistake. He accused my father of not having reserved the table or of having spoken to another person at the restaurant, even though he initially admitted to recognizing my father?s voice on the phone.
When we finally decided to leave the restaurant, Razmik actually had the NERVE to follow my 82 year old father out of the restaurant and argue with him! He tried again to accuse my father of having made the mistake, this time in front of the owner, a Mister Merhdad Ghaffari. The owner never introduced himself to us nor apologized. In fact, one of the other members of the staff followed Razmik out of the restaurant and stood there staring my father down in a somewhat threatening and offensive manner.
We ended up eating across the street at Barron?s and had drinks later at Bohanan?s. Waiters at both the other restaurants told us they knew of Razmik and that he was extremely rude and offensive.
I strongly urge anyone visiting downtown San Antonio to avoid and boycott this restaurant.
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