My wife and I wanted to remodel our basement and noticed that the floor drain backed up every so often while doing laundry. So before we put down new(and expensive) hardwood flooring we wanted to fix the issue at hand.
She researched different plumbing companies online and called three local companies for estimates. We explained the situation the same to every company. Matt came out that evening and gave us an estimate on his way home. He even cameraed the drain to pin point the exact break with our sewer line. (The break was located outside the home about five feet. We have a lot of trees surrounding our home and the break was due to tree root damage) I saw this and knew that he was up to date with all the new plumbing products and technology. The other two companies I had to wait for an appointment the following week....just for an estimate?!!
Matt said after we get the estimates and if we decide to go with his company- to please just call or even email(which I am a fan of.) and we can make the appointment. I asked about insurance. Matt then called his secratery and had her email me a copy while Matt was at our home. Matt is fully insured and bonded and also gave referalls if we wanted.
That evening my wife and I spoke about our visit from Matt and decided to go with his company right away since we had a good experience when Matt came for the estimate. He is a positive person who is knowledgable about plumbing in all aspects.
We called Matt the following morning and made an appointment for the end of the week. Matt and his cousin Brian came with their personally owned excavator and started the project. It took two full days including inspection from all proper authorities. Once they backfilked Matt Mertz Plumbing dressed up our yard with top soil and grass seed. That was just icing on the cake. One less this around the yard for me to do!
We highly recommend Matt Mertz Plumbing. They are a plumbing company with values and also family owned!
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