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WORST DEALERSHIP I'VE EVER ENCOUNTERED - Review by citysearch c | Planet Ford

Planet Ford

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WORST DEALERSHIP I'VE EVER ENCOUNTERED 12/30/2011

honestly, i've never felt less important as a customer in my whole life...i'm almost 48 by the way. i agree w/others who say employees & friends are the ones writing good reviews. i have alot of reasons to say bad things. i was lied to the very 1st time i called. sales guy (ET...should phone home & go back there for good) was a jerk & so was the GSM (aaron smith). the car i bought was not ready to be sold...no manual, 1 key, no door code & the make ready was the worst. then i waited for 2 months for an owner's manual which i feel like i only FINALLY got b/c i wrote a letter to Randall Reed. i totally regret buying from them. GO SEE BILL FICK @ HENSON in Madisonville, he is GREAT!! only reason i didn't buy from him in the 1st place is that he just didn't have the car i wanted...DAMMIT!!!! more
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