I'm so angry with this company. I read a review that said they had a new tech and to give them a 2nd chance. This was their 5th chance with me.
This new tech is not new, I used to deal with him back about 3 years ago. Same tattoo's same foul mouth. But he DID know what he was talking about.
I can stomach the tats and profanity but what I can not tolerate is the extreme rudeness of the owner, the condition of the facility, and the fact I have to keep bringing my computer back in to have it fixed after THEY fixed it already.
I am very angry that when I took my computer to Staples, they showed me my problem. It was not software as the owenr kept telling me. It wasn't viruses like the new tech was telling me, it was a little ""cap"" that had burst and THAT was why I was having problems. They fixed it, $40. Fat-Cat's price, $130 and never fixed the problem.
I complained and was told that the computer worked fine when it left their shop and that it was MY fault.
Yes this company has a new tech but the owner is still a crook and the service is a sham! DO NOT GO HERE. YOU CAN TELL JUST BY LOOKING AT THE BUILDING THAT THIS IS NOT A GOOD ESTABLISHMENT.
I did some research, no one there is formally trained. No one there has ANY certification nor have they had any certified tech's in over 5 years.
What is this where anyone can be a tech? I guess only if you're a crook you have a job at Fatcats.
Are there ANY good compnaies in our area left?
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