Starting w/ my initial call, the young lady was pleasant, informative & patient. James was courteous, knowledgeable, informative about the issue causing current problem & also about what to expect from my unit- a 'heads up' you might say. No complaints with James or Southport. Though the inner fear that women are taken advantage of in so many different repair issues, this was not the case with my experience with Southport Heating. Thank you for renewing my faith.
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