I have taken my dog here for two years; the doctor is great but the staff, especially at the check in desk are unfriendly. This has happened several times; my experience today was most unpleasant I stood there while two employees held a conversation; out of respect I did not disrupt the conversation. Then they both stood up and walked away from the counter; I was there for at least three minutes-as far as they were concerned I did not exist. As they walked off someone else asked if I had been helped; she too with an attitude. I felt so insulted and belittled- like a piece of dirt - I will be looking for somewhere else to
board my pet. What has happened to customer service America?
more