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very disappointed - Review by citysearch c | Aqua The Day Spa

Aqua The Day Spa

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very disappointed 12/8/2011

Very disappointed in the massage I received yesterday. When I booked the appointment I requested a certain therapist that did deep tissue. The recepcionist confirmed, 1 1/2 hr deep tissue hot stone. I never said I want't hot stone and I told her I didn't want that. I arrived 10 min early, only to be taken to the room 10 minutes after my appointment time. The therapist either didn't feel well or was having a bad day. She didn't greet me or tell me her name. She asked me if I had areas that i needed more work and I told her yes my neck and shoulders. I asked her several times to go deeper since she was literally just rubbing lotion on me. She said ok but then never changed pressure. She sat on a stool for nearly the entire massage! you can't do deep pressure sitting down! I was trying to relax but I was getting more and more anxious because I was not getting the service I asked for. Finally when the massage was over she told me to get up when I was ready, then disappeared. I left there more stressed and my neck in more pain than when I arrived. $155 later, I was out the door! Will not go back for a massage ever again! more
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