I was on time for my appt. I am usually taken to the back within 5 - 10 minutes but the wait was longer this time. My xrays were promptly taken. The hygienist was behind due to a difficult patient prior to me. I do know that because the patient did not have his hearing aides in and she had to repeat instruction in a loud voice frequently.. Also his responces to her were cranky. Despite that she was pleasent, professional, and apologetic. Did not think my exam was as thorough as it usually is and my teeth were not polished
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