The facial was wonderful...the front desk is completely incompetent. They took three of us back and gave us lockers right next to each other in a corner. Hint: spread us out so we can get to our lockers instead of having to crawl over or wait on each other to get out of the way. I wear a size 6 and they gave me an XL robe...When I tried to check out the girl had no clue what she was doing. I had received a gift card with two services and she said I only had one. She had a product for me that was recommended by the technician...I asked her how much it was and she had no idea and no clue how to find out. I wanted to reschedule and she had no idea how to do that and was going to let me leave without the new appointment. Needless to say, people were behind me waiting...Seriously? Front desk is important! Get some people up there with a clue!!
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