My experience at Mode has always been positive. I love Breanna, who is always nice to see and always tries to get my hair exactly as I want it, which isn't always an easy task since I'm not even sure exactly what I'm looking for when I walk in half of the time. She does an excellent job on both cut and color. The only thing I'm not crazy about is having to go to the Microsoft Campus, find a parking spot, sign in and wait for someone to come get me. Definitely not a plus for the non-Microsoft customers.
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