I rarely write ratings that put a service down since I feel bad doing so. But in this situation I want to help others by learning from my poor experiences with Chris Soverns, the owner of Rising Star.
Chris’ prices were high and with the way he spoke about his services it gave me the impression he was going to do high quality work. The opposite was true. The materials he used were very cheap. The flue metal inserts were so thin I could bend them with my fingers.
Chris does NOT keep his promises!!!! Several follow up appointments to make fixes were made and he failed to show up for any of them. The burden always rested on me to call since he would not call me to reschedule. He does not return calls so I had to keep calling until he would finally pick up his phone. He has yet to make any of the fixes.
Please be careful using Rising Star as you may have similar poor experiences.
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