I just went here last week for a Brazilian wax. I was very disappointed with the results! The girl who I went to see used strip wax which was remarkably painful (I've been getting Brazilians for years and most definitely have a tolerance for pain). Strip wax is useful for places like your legs because it is quicker and covers a larger area, but I was shocked when she used this on such a sensitive area. Their website reassures the customer that they use the appropriate wax for sensitive areas - if this was the case the woman would most definitely have used hard wax like any other nice salon I have been to. On top of the painful experience I had to come home and pluck because she did not do a thorough job.
I also was not pleased with the customer service, particularly when I called to double check the time of my appointment and they took a long time trying to figure out if I had really been booked! Also the customer service has never been particularly friendly and the appointments are nearly always about 10-15 minutes after the time that they were scheduled.
I would check out reviews on other places before scheduling an appointment here.
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