I've had several appointments. My experience with the people who answer phones should be negative number of stars, I'll settle for zero. It's not that they aren't polite; they just don't pick up. I have been on hold for 5, 10, and 15 minutes regularly and once for over 30 minutes. The longest one was due to salon calling a few minutes before it was open. However, the same announcement is played even if it's after hours so even though the message says a coordinator will be with you in a moment, it never happens. When I can't get anyone at Marlton I now call Washington Twp. They always answer the phone. Hair cut service was 4 to 4 1/2 stars-the best of the services. The hair coloring side of the salon is cold and impersonal (nothing like the tranquil spa-like pictures on the website and after several visits I'm still trying to get the color I want. The colorist seems nice and personable but I would like my color to be good. At most 3 stars. I came to Rizzieri based on past experience with Aveda only to find out they're not an Aveda Salon, they just have some Aveda products for sale and even if you wanted those products used on your hair, they don't offer that as an option. Misleading - No stars I had heard I could expect the services to be top notch. The price is the only thing top notch based on my experience.
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