The late Paul Harvey had a very popular segment on his radio show called "The Rest of the Story." In it he would tell a story that seemed 100% accurate and then present facts which were simply ignored which painted a far different, and a more accurate portrayal. Without going into tremendous detail let me just say that the story BWerner presents is incomplete and inaccurate in many places. The customer was delighted with the job and that, to me is the most important aspect of any project. He's correct in saying I don't do the actual painting - you wouldn't want me to! I service far too many customers to be able to do the painting so I use a variety of professional painters, matching their skill sets to my customers' specific needs. He was paid in full for the job as per our signed agreement. The delay in the payment was completely outside my control for the reason he cites. He neglected to mention the many times I attempted to reach or meet him, the trouble he had with his help and the unreturned pieces of equipment and material which belonged to me. While I could go into more details, I simply want you to know that I take great pride in my work and have many, many satisfied customers. Let me close in the same way Paul Harvey ended his radio segment; "..and now you know the rest of the story."
more