We were told to take our cat here because our local vet wasn't able to handle our cat's illness. Our cat was in obvious distress; he was having so much difficulty breathing. After a 30 minute car ride we arrived at Northview Veterinary Hospital. When our name was called the tech told us we couldn't go back with our cat. Our cat was carried off, mournfully crying all the way back. We were so distraught by that and by the fact that they wouldn't let us at least carry him to the exam room. After about five minutes the tech came back out and told us our beloved cat had died! We just could not believe what she just said! To top it off, they presented us with a bill!! They didn't even have a chane to examine him and they had the audacity to charge us! Could this be real? Neither the tech nor the doctor seemed very compassionate with us. Through our tears we paid the bill and left. Needless to say we will never return to this vet nor will we ever recommend Northview. In fact, we will do our best to convince people NOT to use them. They did not allow us back with our cat, he died a few minutes after he was brought back to the exam room, and they had the nerve to make us pay for an office visit. Shame on them!
more