Dear Rona Klein,
We are so terribly sorry about your tremendous loss. There are not enough words to express the sympathy felt for you and your family. We want to help you and understand what you went through. We hope to find a way to resolve the issues and discuss what happened.
We've tried reaching out to you, please feel free to contact us at your convenience. (800) 429-4828.
Sincerely,
Mary
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