Do yourself a favor and stay away from this place of business. Not only are they completely incompentent, they have one of the worst levels of customer service I have ever encountered. I have had to repeated calls after broken promises of unfinished repairs and follow up. When one of their technicians came and left my appliances in worse shape than how they found it, I complained to Nikki the office manager. She reprimanded me for daring to complain about one of her staff members. Meanwhile, they were very quick to bill me for close to $1200 and after two months of my constant calling them to see where the status of my repairs are, things are still not working. They have a stack of complaints against them on the Better Business Bureau. Unfortunately, the BBB has no authority to do anything but to call them and Jimmy Z, of course, doesn't respond to most of the complaints. The only recourse for past customers, who have been cheated out of their money and time, is to write reviews such a
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