So I was driving to work on Thursday and all of a sudden my brakes started grinding really bad. I was obviously concerned. I knew right away that I needed them repaired. The big problem is that prior to picking up this used car a few months ago, I had been leasing cars for the last 10 years. I did not have a mechanic that I trusted.
I have been driving past Great Bear for 10 years so I thought to take a look at some of their reviews. After reading them, I decided to walk over to the shop. I was immediately greeted by Audra and Sherri with smiles. I asked if they could service my car today (Saturday at 10:30am). Audra told me that she could. I was relieved so I went home and got my car. Within 20 minutes of pulling in, I had a quote for what was needed.
The quote was very fair for the work that needed to be done (more then just breaks) but beyond my budget. The gang at Great Bear helped me prioritize the work and brought it down to what I could spend and still keep my car running safely.
The work was done in less then 2 hours and I was ready to go..... and yet I found myself still at the shop at 6pm. Why you ask? Well, I found the way Audra operates intriguing. She runs a free workshop for women called ""What women AUTO know"" She invited me to stay and participate so I did. Audra did change the name for the day to ""What People AUTO know"" for my benefit. I left the shop after 7 hours educated and elated that I had found my new mechanic. I will be a client for as long as I own a car. In fact, when I go back to leasing cars, I will still service them at Great Bear.
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