Today I write my first review for anything because I feel so strongly about this. The staff is cold and heartless, the last thing you need when your pet has cancer. Will not answer a simple yes or no question without a full exam and work up - even when the pet is due to be seen again in a week. This leads me to believe that all they care about is profit, not your pet. The vets themselves are knowledgeable and qualified, but the support staff is terrible. I was told that if I didn't want to bring my pet in for the "extra" visit, that I probably couldn't afford the treatment anyway. WHAT?!?! Are you kidding? I have never received customer service this terrible in my entire life. There are many qualified places in the area, and if you want compassionate care for you and your animal, you should avoid this place at all costs.
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