They don't get any stars but I had to choose one. They've had my Bernina machine for repair for a month and have never called me to tell me what's going on. I had to call the day it was supposed to be ready to find out. I've called and asked them to check and call me back but they never have. I called again to see if the part was in and the woman hung up on me. I took the machine to them because they're a Bernina dealer but I'll never do business with this shop again.
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