I hired Yankee Movers to move me from Astoria to Long Island. Their office is literally a 15 minute drive from the location I was moving from, yet a half hour after they were supposed to arrive I received a call from the driver asking my address. They finally showed up 45 minutes late and, in all fairness, were relatively efficent and packed my furniture well.\r
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Under ordinary circumstances, it would take about 45 minutes to drive from the place I was moving from and to. I allowed 2 hours and they had not arrived. After about 3 hours I received a phone call from the office informing me that the truck was lost and couldn't take their planned route because a railroad overpass was too low for them to pass under. Aren't they supposed to be professionals and know how to get from point A to point B?\r
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The place they were stuck was no more than 15 minutes away from the place that I was moving. A total of 4 hours after they departed Astoria, they arrived at my new home. Again, this is a 45 minute drive by car, and I figured the most it could take would be 2 hours. I drove the same highways that they did and there was no traffic.\r
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Once they finally arrived, they began backing the truck into my neighbor's driveway, not the driveway that belongs to my house and provides access to the garage that is attached to the house itself. When they finally began unpacking, you can imagine my surprise when the first thing they unloaded were 5 strollers. I am a single man with no children. The movers had packed up my 1 bedroom apartment and I have no possessions that would even remotely suggest that I had one child, let alone 5. As it turns out, they had packed up my old neighbors' strollers and moved them to my house. \r
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The movers didn't apologize or offer to return them to my original apartment building, I had to take care of this myself. For all this trouble, they gave me a half hour's credit on my bill.\r
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While unpacking my possessions, I realized a blanket was missing. I contacted their office and their apparantly one competent employee, Latoya, did a great job locating the blanket. When I asked her to mail it to me, she said that they shouldn't have to pay for the shipping! I had to go back to their office and pick up my own property that they had failed to unpack.\r
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Do not be fooled by their relatively low rates. Hiring them was a giant mistake. You get what you pay for. I highly suggest you look elsewhere.
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