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Terrible service Great Food - Review by citysearch c | Provino's Italian Restaurant

Provino's Italian Restaurant

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Terrible service Great Food 11/14/2011

I took my son there for his 12 year old birthday it was recommended to me by my Assistant on the job. She is generally on point recommending places for me and always knows what I like. 1st I made sure I had his birth certificate, then I made sure serveral times I informed my waitress it was his birthday. The staff sung happy birthday to others while we were eating however, we were brought ice cream and when I asked for the happy birthday song I was informed the staff was to busy. I found the staff unfriendly and will not be back even for free food, I would never subject my son to this type of treatment, it's 2011 have staff take some diversity and customer service classes. Its not a fast food resturant so don't treat us that way...Signed ""Unhappy mom"" more
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