I have been browsing engagement bands and diamonds for a little while now and tried Gold Valley during my search, since they were local. I had been working with the owner's son for sometime, which was going well, that is, until his father (the owner) stepped in. Right out the gate he started into his sleazy pitch, telling me he had ""one hecht of a diamond, that he stole from someone because it would have cost him thousands more"". The diamond clearly wasn't what I wanted in size or polish/symmetry, but he kept pushing. When asked about the ""good"" rating on the symmetry ( I was looking for a very good to excellent) he stated it wasn't important because as long as the sides were all the same length the diamond would be fine. News flash: symmetry is how symmetrical the cuts are on each side, which then show the refractions of light - not the dimensions of length and width. Information he obviously knew, but was just trying to use to devalue my comment over the rating, so he could then back me into his diamond . Reading some of the other reviews is funny, cause I too felt like there was a lot of anger inside this toothless man . This was all just a feeling, but his words and stories of previous sales led me to believe it. Overall, if you are looking for customer service and a non-pressure environment I wouldn't shop here.
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