Kitchen Aid service sent these guys out twice for the same problem with my 6 month old dishwasher.The dishwasher would not get hot enough to dissolve the soap in the soap dish. My hot tap water was 130 degrees. The owners manual says it needed to be 120 so it's plenty hot. The dishwasher is supposed to also heat the water but it was only 98 degrees in the dishwasher. He tried to tell my wife our house isn't insulated good enough and the water was getting cold going from the tap to the dishwasher. The line is only two feet long from the hot water main to the machine. It would have to loose 32 degrees in two feet. I have a well insulated all brick house. He was more concerned about leaving refrigerator magnets with his phone number than fixing the thing. He said there was nothing wrong with my dishwasher and the problem was our insulation. What a nut job. Completely incompetent.
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