Don't be fooled. This practice is a blight to the medical profession. I don't know who should be held accountable, the negligent office staff, or the doctor who doesn't seem to know what's going on in his own office. I purchased a living social coupon, and loved the first visit enough to invest in a ""package"" that would help my condition. When I had to stop treatments because of relocation, they refused to refund my credit, and didn't return my calls for 2 months! I was left with no other option than to file a claim with my credit card company and insurance. Don't buy into that southern charm, because you'll get charmed right out of your money!
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