I purchased a Kia from Gateway Kia of North Brunswick. I enjoy my Kia Forte. The sale's person had me fill out a survey of their service to me before I signed any papers for my new car. What's up with that? I would have not giving them a good rating simply for the amount of time they made me wait around for. I had all intentions to go to other dealers but that did not happen.
I was there from 12:15pm - 5:30pm. We had reached a deal in approximately 2 hours or so. They had me wait around all day until 5:30pm before I went inside to sign the paper work, while my sales person was out selling cars to other customers. I came close of walking and telling them to forget the deal. I want back my survey so I can tell them what I really feel about their service.
I will never buy another car from this deal and do not recommend them to anyone. They blow any feature business with me or me referring anyone to them. I would not buy from them because of poor service and making people wait around wasting their day.
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