My husband and I were very excited to find this parking service, as airport parking at JFK can be very expensive. We will NEVER use this service again after our most recent experience though. We parked at the JFK doubletree hotel and ended up waiting over 1.5 hrs for the shuttle to pick us up at the airport. We called multiple times to ask what was going on, and were told repeatedly that the driver was ""a couple of minutes away"" and ""stuck in traffic""... the hotel is just over a mile from the airport, so he would have literally needed to be going less than one mile per hour for that to be true. It was 40 degrees and pouring outside, and there were 8 of us waiting for this shuttle for over 1.5 hrs as the other parking services' shuttles looped repeatedly (which I only mention to say that this was clearly not a matter of 11 p.m. traffic as the hotel was claiming). To make matters much worse, the driver was very rude when he finally did show up, and the shuttle smelled strongly of marijuana. When we contacted airportparkinginc, they wrote us back to say they would look into it and then never followed up with us again. We have not even received a refund for this whole thing. This was hands down the most unprofessional service I have ever had and I highly recommend you look elsewhere for your parking needs!
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