Our basement has been backing up for the past few years but we were optimistic that it was related to the rain run off or snow melting. Last night, when there wasn't a rain cloud in sight and our pipes were making their loud gurgling noise, we realized that our dreams were shattered and it was a problem with our pipes/sewer.
I called Roto-Rooter early this afternoon and was informed that I would be contacted when someone was available to help me and that it would happen today. I was so excited because I had laundry and dishes to do and I was avoiding doing this since it was making the basement flood. Within the hour, I got a call back that Mr. Tom Stewart was on his way!! Happy Dance from me!!
Mr. Stewart arrived quickly at my house. He quickly figured out what the problem was and was amazingly patient with my continuing questions. He told me exactly what he was going to do and what it would solve. Amazingly the whole process was incredibly quick and I have a load of laundry running and it's not going on to the basement floor.
Thank you Mr. Stewart and Roto-Rooter. You are amazing!!!!!
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