Rating on here states I have to rate, I say NO STARS! My family bought a piece of furniture there and bought the warranty on it and have gotten the run around on repairs. I will never buy anything from them again. We were told that with the regular warranty and the extended warranty that this piece would last in our family. This piece of furniture was bought in the beginning of the year and now it looks like I have had it for 10 years. I really want to call the local tv people about how they treat their customers. They aren't the only ones to blame, the manufacturers Simmons Upholstery, the ones that make the furniture, said I wouldn't be able to get the entire piece of furniture replaced. They want to fix the repairs in sections. What a load of garabage! I went through all the proper channels to get my furniture repaired, and I got the shaft! I hope anyone reading this will do research and not go to BECKER FURNITURE WORLD AND NOT BY ANYTHING FROM SIMMONS UPHOLSTERY! You will give them money with nothing to show for it!!
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