I started a laminate project and hit a dead end. Bob said that he'd be there 9:30 am the next day . . . a SUNDAY mind you and told me what I was doing wrong, how to fix it, and taught me how to turn the DIY project into a success!!! He helped me with the whole floor in just a few hours. Amazing flooring, and patent with my learning the process. I will be using him again.
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